Terms of Use

Effective Date: 06-07-2025

Zaplinx Integrated Solutions (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you interact with our website (https://zaplinx.com), mobile applications, software products (e.g., ERP, CRM, Payroll Systems), and related cloud-based services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our Services immediately.

1. Information We Collect

We collect the following types of information:

Personal Information

- Identifiers: Name, email address, phone number, and business contact details.
- Commercial Data: Billing address, payment details, and transaction history.
- Business Information: Company name, industry, and (if applicable) employee or customer data provided during service use.

Non-Personal Information

- Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Page visits, time spent, and referral sources collected via cookies and tracking tools.

User-Provided Data via Software

If you use our ERP, CRM, or Payroll systems, we process your operational data (e.g., employee records, invoices, sales logs) solely to deliver the service. You remain the data controller; we act as your data processor. All such data is encrypted and securely stored.

2. How We Use Your Information

We use your data to:

Deliver, operate, and maintain our software and web services.
Process payments and manage customer accounts.
Provide support, updates, and notifications.
Analyze performance and improve user experience.
Ensure compliance with applicable laws and regulations.

3. Data Security

We maintain strict security practices, including:

End-to-end encryption of sensitive data.
Secure cloud-based infrastructure with role-based access controls.
Routine backups and vulnerability assessments.

We do not sell your personal or business data.

4. Cookies & Tracking Technologies

We use cookies and related tools to:

Enable essential site functionality.
Analyze traffic and usage patterns via tools like Google Analytics.

You can manage or disable cookies via your browser settings. Please refer to our Cookie Policy for more information.

5. Data Sharing & Disclosure

We only share data:

With authorized third-party vendors (e.g., cloud hosts, analytics providers) under NDA.
When required by law or government authorities.
With your explicit consent.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may:

Request access to or correction of your data.
Delete your data or restrict its processing.
Opt out of marketing communications.
Withdraw previously granted consent.

To exercise these rights, email us at support@zaplinx.com.

7. Third-Party Links

Our website may link to third-party platforms or services. We are not responsible for their content, privacy practices, or data handling. Review their policies before submitting any personal information.

8. Data Retention

We retain data only as long as:

Required to provide our services, or
Mandated by legal, regulatory, or financial compliance obligations (e.g., tax laws).

Once retention periods expire, your data will be securely deleted or anonymized.

9. Policy Updates

We may update this Privacy Policy periodically. All updates will be published on this page with a revised Effective Date. If significant changes are made, we will notify you via email or a site-wide notice.

10. Contact Us

For questions, requests, or complaints regarding this policy:

Email: support@zaplinx.com
Address: Zaplinx Integrated Solutions, Hyderabad, India

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